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Three Things To Read This Week

May 18, 2026

  • Albuquerque Community Safety Department Marks Milestone—Has Responded To More Than 150,000 Calls For Service.
  • Mobile Crisis Response Teams Reducing Strain On Police, ERs—And Increasing Public Safety Around The Country.
  • Cities Turning To Crisis Stabilization Centers, Instead Of ERs And Jails, To Provide “Somewhere Safe For Individuals To Go” And Receive Treatment.

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Three Things To Read This Week

May 18, 2026
Read Full Article about Three Things To Read This Week

Issues

Dispatch

Study: Embedding Mental Health Clinicians In 911 Centers Reduces Police Response To Some Calls, Frees Up Hundreds Of Police Officer Hours.

April 20, 2026
Read Full Article about Study: Embedding Mental Health Clinicians In 911 Centers Reduces Police Response To Some Calls, Frees Up Hundreds Of Police Officer Hours.

Study: What St. Petersburg Learned From Its Mobile Crisis Response Team—Insights From Crisis Team, Police, And 911 Dispatch.

March 31, 2026
Read Full Article about Study: What St. Petersburg Learned From Its Mobile Crisis Response Team—Insights From Crisis Team, Police, And 911 Dispatch.

Research: New NYC 911 Call Analysis Finds Most Calls Are Unrelated To Crime, And More Than 1 Million Calls Involve Behavioral And Mental Health Needs—A Strong “Opportunity To Expand Alternative First Response.”

March 24, 2026
Read Full Article about Research: New NYC 911 Call Analysis Finds Most Calls Are Unrelated To Crime, And More Than 1 Million Calls Involve Behavioral And Mental Health Needs—A Strong “Opportunity To Expand Alternative First Response.”

Dispatch

Study: Embedding Mental Health Clinicians In 911 Centers Reduces Police Response To Some Calls, Frees Up Hundreds Of Police Officer Hours.

April 20, 2026
Read Full Article about Study: Embedding Mental Health Clinicians In 911 Centers Reduces Police Response To Some Calls, Frees Up Hundreds Of Police Officer Hours.

Study: What St. Petersburg Learned From Its Mobile Crisis Response Team—Insights From Crisis Team, Police, And 911 Dispatch.

March 31, 2026
Read Full Article about Study: What St. Petersburg Learned From Its Mobile Crisis Response Team—Insights From Crisis Team, Police, And 911 Dispatch.

Research: New NYC 911 Call Analysis Finds Most Calls Are Unrelated To Crime, And More Than 1 Million Calls Involve Behavioral And Mental Health Needs—A Strong “Opportunity To Expand Alternative First Response.”

March 24, 2026
Read Full Article about Research: New NYC 911 Call Analysis Finds Most Calls Are Unrelated To Crime, And More Than 1 Million Calls Involve Behavioral And Mental Health Needs—A Strong “Opportunity To Expand Alternative First Response.”

First Responders

Portland Expanded Its Street Response Team Into A Community Safety-Style Department

February 18, 2026
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Cities Launching Mediation Responder Teams To Handle Non-Emergency 911 Calls For Service.

February 7, 2026
Read Full Article about Cities Launching Mediation Responder Teams To Handle Non-Emergency 911 Calls For Service.

Portland Street Response Team Now “An Equal Part Of The City’s Public Safety System, Alongside Police And Fire.”

July 18, 2025
Read Full Article about Portland Street Response Team Now “An Equal Part Of The City’s Public Safety System, Alongside Police And Fire.”

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