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Three Things To Read This Week

March 23, 2026

  • Research: New NYC 911 Call Analysis Finds Most Calls Are Unrelated To Crime, And More Than 1 Million Calls Involve Behavioral And Mental Health Needs—A Strong “Opportunity To Expand Alternative First Response.”
  • Counties Turning To Sobering Centers To Provide Treatment, “Rather Than Being Taken To An Emergency Department Or Jail.”
  • Study: Multi-Agency Narcan Program Expanded Access, Targeted High-Risk Areas, And Prevented Overdoses.

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Latest Polling

Albuquerque Police Department To Community Safety Department: “Your Work Is So Much Appreciated And It Does Not Go Unnoticed—Thank You.”

August 22, 2025
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Momentum For Safety Ambassadors Teams Across The Country.

August 16, 2025
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Latest Interviews

Three Takeaways From Mayor Baraka Interview

August 2, 2024
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Kendra Priest On: How Austin’s First-In-The-Nation “Mental Health” Option Transformed How 911 Calls Are Handled In The City.

August 1, 2024
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Issues

Dispatch

Report: National Standards For Building The Workforce Behind America’s Modern Crisis Response Systems.

March 9, 2026
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Street Medical Teams In Los Angeles Offer Long-acting, Injectable Antipsychotic Medication To Unhoused People Struggling With Mental Illness

February 16, 2026
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Study: Cities Are Building Safer Crisis Response Systems Through Integration Of 988 And 911. 

January 31, 2026
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More Cities Embedding Mental Health Experts Into 911 Dispatch Centers.

January 18, 2026
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Study: “Helping People With Serious Mental Illness Hinges On Giving Better Tools And Guidance To Those Who Take Emergency Calls.” 

November 15, 2025
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Responders

Portland Expanded Its Street Response Team Into A Community Safety-Style Department—“An Equal Part Of The City’s Public Safety System, Alongside Police And Fire.”

February 18, 2026
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Cities Launching Mediation Responder Teams To Handle Non-Emergency 911 Calls For Service.

February 7, 2026
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Portland Street Response Team Now “An Equal Part Of The City’s Public Safety System, Alongside Police And Fire.”

July 18, 2025
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New Jersey and Ohio Mobile Crisis Response Teams Go Statewide

May 25, 2025
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Detroit’s Police Chief Signals Strong Support For Community Violence Intervention Programs.

February 16, 2025
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Centers

Crisis Stabilization Centers Providing Mental Health And Substance Use Treatment, Easing Burden On Emergency Rooms And Jails.

January 31, 2026
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Momentum For Crisis Stabilization Centers Across The Country.

January 18, 2026
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Three More Sobering Centers Open Across The Country

December 15, 2024
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How Trauma Recovery Centers Work With Community Violence Intervention Teams

October 1, 2024
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New Study: New York City’s Overdose Prevention Centers Don’t Increase Neighborhood Crime.

December 4, 2023
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Topics

Dispatch
988 / 911
Responders
Mobile Crisis Teams Overdose Response Teams Clean Teams Safety Ambassadors Community Violence Intervention Community Safety Departments Hospital-Based Community Violence Transit Ambassadors
Centers
Crisis Stabilization Sobering Centers Trauma Recovery Centers
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