Three Things To Read This Week

1. “Put Out As Many STAR Vans As Police Cars As Far As I’m Concerned.”

That’s a quote from a newly released report from New York University Law School’s Policing Project that contains insights from interviews with clinicians from Denver’s mobile crisis response program—known as STAR, or “Support Team Assisted Response”—as well as with 911 dispatchers, police officials, and “residents of Denver’s communities most affected by policing and other first response practices.”

The report provides a unique look into the successes and obstacles to implementation of the city’s nationally-lauded program; and, more importantly, offers valuable insights for other localities that are building unarmed mobile crisis response teams to address calls for service related to mental health, substance use, and homelessness. 

The quote in the headline above, from one of the Denver residents that the NYU team interviewed, captures the overall sentiment towards the STAR program that community members and municipal officials expressed to the researchers. Indeed, here is a chart from the report showing that 78% of the study’s participants believe that “transforming first response” in Denver is a “high priority.” The participants also estimate that 59% of their “friends and family” and 52% of Denver residents perceive transforming first response as a “high priority.” 

This week, and again in each of the next two editions of Safer Cities, we will highlight an important key insight from the report. 

Insight #1: “Sending police to deal with every social problem simply isn’t working,” 

The report’s authors conclude from interviews with stakeholders that “public safety is best achieved through having a diverse set of first responders.” Here’s why:

  • Dispatching and responding to 911 calls is complicated. As one 911 operator told the researchers:

“I kinda see [public safety] as a puzzle … it has many different interlocking pieces that all come together to form one picture. You have dispatch and call takers. You have police. You have fire. You have medical. You have your fourth responders—your clinicians, your STAR vans, and things like that. And then you have your community in need. It’s just having the availability of resources to make a functioning and healthy community.”

  • Making the puzzle more complicated still are the diverse  types of situations to lead to 911 calls, many of which require different types of professional expertise. Here’s a chart from the report that illustrates the point:

  • That’s why Denver’s STAR program—and other unarmed first responder programs that provide specialized expertise (e.g. an overdose prevention team)—are so important:

    • 911 Dispatcher Perspective: “Having the ability to send out police, fire, medical, and now ‘the fourth responders’ to address issues of mental health, homelessness, and addiction contributes to public safety” by ensuring that we send the right expert to the right problem. 

    • Police Officer Perspective:  “I don’t know that I would call somebody having a health crisis a policing issue. Although, by default, in this country, it tends to be a policing issue, unfortunately.” 

    • Broader Municipal Worker Perspective: “Other respondents agreed with the importance of having alternative responders without ‘lights and sirens,’ ‘uniforms,’ and ‘guns’ as essential to protecting people from harm and creating public safety. This emphasis on having additional responders to achieve public safety reflects a broader mentality that we heard amongst municipal respondents.”

2. Spotlight On Excellent Television News Coverage of Virginia’s Hospital-Based Violence Intervention Program. 

As part of a multi-edition effort (here, here and here) to highlight compelling, fair, and informative local television news reporting, here’s an excellent segment from NBC12, Richmond, Virginia’s local NBC affiliate on Virginia Commonwealth University Medical Center’s lauded hospital-based violence intervention program now being expanded to other Virginia hospitals to help curb gun violence across the state. Dr. Michel Aboutanos, a level 1 trauma surgeon who helped establish the violence intervention program at VCU in Richmond, explained to the news station how it works:

“[A]nytime a young patient comes in with either a shot or stab wound [doctors] ask the patient if they would like to participate in the program. If a patient says yes, providers will give resources to patients to break the cycle of violence, whether it is finding housing, getting enrolled in a technical program, or finding a job…. So far, close to 2,000 patients have enrolled in the program, and research shows those enrolled are significantly less likely to return to the hospital due to gun violence. ‘Across the country, the recidivism for gunshot wounds is almost up to 50%, if not a little bit higher… in our program, our five-year recidivism rate is about 3.6%...’”

3. “Policy Recommendations To Better Support Victims In The Aftermath Of Violence.” 

The Alliance for Safety and Justice—a policy advocacy organization powered by over 180,000 crime survivors—recently published a new report highlighting seven policy recommendations that crime survivors around the country are calling for in an effort to put an “end to the cycle of violence and for more help in the aftermath of trauma.” Here’s more from ASJ on why these policies are so vital for crime survivors:

“Most crime victims suffer long-term physical, emotional, and financial harm from their victimization and the ensuing instability and untreated trauma. However, a national survey of crime victims by the Alliance for Safety and Justice (ASJ) shows most crime victims never received the help they need. Nearly 90 percent of victims did not receive economic assistance and three-quarters did not receive mental health support, according to the survey. The lack of investment in support for crime victims’ trauma-related needs leaves communities trapped in cycles of crime and violence.”

The whole report is worth reading, but here are three of the policy solutions crime survivors are calling for:

  • Expand Access To Trauma Recovery Centers. Trauma recovery centers are “a one-stop center that provides mental health services, case management, support with navigating the justice system, assistance in applying for victim compensation, and a wide range of other services” for crime survivors in the aftermath of violence to help them heal from trauma. ASJ recommends:  

“Investing in more [trauma recovery centers] and growing the capacity of existing TRCs… will help more survivors access the support and services they need to recover, and help communities build a stronger infrastructure of mental health services and wraparound support for victims. [Moreover,] TRCs cost one-third less than traditional fee-for-service mental health treatment alone [and] outcome data demonstrates TRCs achieve: high rates of engagement in services, significant improvements in mental health and wellness, and effective linkage to other community services and systems.”

POLL: A recent poll from Safer Cities found that voters overwhelmingly support (82%)—including nearly three-quarters of Republicans—the creation of Trauma Recovery Centers that “provide mental health, crisis intervention, legal and other services” to crime survivors.

  • Expand And Speed-Up Access To Victim Compensation Funds. Every state in the country has a victim compensation program “which [can] cover costs like counseling, medical bills, funerals, and lost wages [and can] serve as a lifeline to crime survivors facing life-altering physical, financial, and emotional consequences.” However, as ASJ’s report notes, too often “compensation laws and processes are not designed to meet the needs of gun violence victims,” moving too slowly during the application process to meet the urgency of the moment or too narrowly around who qualifies in the first place. ASJ recommends:

“[Reforming existing] victim compensation programs [so that they are] more accessible, fair, and useful [while also creating] flexible financial victim assistance funds [that] can supplement [existing] compensation programs and state-funded victim service programs [to ensure that] survivors have flexible, fast, and immediate financial assistance.”

POLL: A recent Safer Cities poll found that voters overwhelmingly say it’s important (86%) for crime survivors to have access to compensation funds.

  • Ensure Job And Housing Stability. In the aftermath of violence, “fundamental aspects of safety and stability for survivors and their loved ones” are profoundly felt, and often leave crime survivors forced to “choose between tending to their physical or emotional safety…and avoiding the deeply destabilizing consequences of losing a job or housing in the wake of trauma.” ASJ also found in a recent survey that “more than half of violent crime victims reported that they wanted to relocate following a violent crime, yet nearly half (44%) of those were unable to; more than one in four violent crime survivors feared being forced out of their housing or were evicted as a result of their victimization; [and] one in six victims of violent crime reported losing their jobs or being demoted because they needed to take time off following the victimization.” To better support crime victims, ASJ recommends that: 

“[Lawmakers should pass] protections that ensure survivors of gender-based violence can end a lease early to relocate, have their locks changed, and be safe from eviction based on their victimization; and can take time off work to meet safety and recovery needs [and] include survivors of gun violence and other violent victimization [to] these protections; comprehensive policies that strengthen job and housing stability for all victims; [and] access to comprehensive civil legal services for survivors makes these protections real and possible.”

POLL: A recent Safer Cities poll found that voters overwhelmingly (86%) say it's important for survivors of violent crime to have “costs covered for relocation when they face a continued physical safety threat” and (85%) say that survivors should have “housing costs covered when needed to provide protection to violent crime victims, witnesses, and their family members.”

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