Do People Support This?
Public Opinion on Overdose Response
Eighty percent of voters support creating Quick Response Teams in their community.1 That support spans party, race, gender, age, and educational attainment.2 In Harris County, Texas, 88% of residents said overdose response units would be “effective” at “making Harris County safer.”29 A separate survey of 1,004 city residents found nearly eight in ten said their city should use a public health approach to prevent overdose deaths.3 By at least a two-to-one margin, city residents favor treating drug addiction and overdose as a health issue rather than a criminal one, a finding that held in both the 2024 and 2025 waves of the survey.4
When asked about specific overdose prevention tools, residents expressed the most comfort with naloxone distribution, fentanyl test strips, and medications to treat addiction, the tools most closely associated with overdose response teams.5 These are supplies that prevent overdose deaths and connect people to treatment, not supplies that facilitate drug use; overdose response teams do not distribute pipes, foils, or needles. A separate poll of 1,704 registered voters tested attitudes toward expanded naloxone access after exposing respondents to strong arguments for and against. Two-thirds sided with expanding access, including majorities of both Democrats and Republicans.6
The National Context: Addiction Touches Most Americans
The public support for overdose response teams sits inside a broader shift in how Americans think about addiction. A 2023 KFF tracking poll found that 29% of adults say they or someone in their family has been addicted to opioids, with the rate highest among rural residents (42%) and White adults (33%).27 Nine in ten Americans (90%) support addiction treatment centers in their community, and 82% support making naloxone freely available in places like bars, health clinics, and fire stations.27 Those numbers hold across partisan lines: at least three-quarters of Democrats, Republicans, and independents support both policies.27
The personal experience numbers have shifted over time. Pew’s 2025 Philadelphia Resident Survey found that 44% of city residents personally know someone with opioid use disorder, up from 31% in 2019.28 One in three Philadelphians personally know someone who has died from an overdose.28 The share of residents who recognize opioid use disorder as a chronic health condition rather than a personal failing rose from 39% in 2019 to 51% in 2025.28 When asked directly, 71% of Philadelphians said they would prioritize treatment and health services over arrest for people who use drugs.28
These national and city-level numbers create the floor on which overdose response teams operate. A leader proposing this model is not asking the public to accept a new idea. Majorities already favor the core premise: addiction is a health problem, treatment is the right response, and naloxone should be accessible. The political task is not building support from scratch but connecting the specific program to attitudes the public already holds.
The KFF poll also revealed a key segmentation: rural Americans report the highest personal and family exposure to opioid addiction (42% vs. 23% urban), and they support treatment centers and naloxone access at the same bipartisan rates.27 This matters because overdose response teams are sometimes perceived as urban programs. The data shows the rural need is greater, the rural personal stake is higher, and rural support for the underlying approach is just as strong.
The Enabling Critique: The One Vulnerability That Matters
More than a third of city residents find the argument that overdose prevention programs “encourage drug use” in their neighborhoods to be “very convincing.”7 This is the one political vulnerability a leader needs to prepare for. It cuts deeper than policy disagreement because it frames the program as morally complicit in drug use, not just ineffective or wasteful.
Milwaukee Fire Captain Dave Polachowski has framed his response to the critique this way: “People call it enabling. We don’t look at it like that. We say it’s enabling you to stay alive until you are willing to get treatment.”8 His language redefines enabling from a moral accusation to a clinical description: keeping someone alive long enough for treatment readiness to arrive.
The treatment connection data reinforces the counter. Colerain Township reported that 80% of people contacted through follow-up visits between 2015 and 2019 “have gotten into recovery,” according to Assistant Fire Chief Will Mueller.9 Coastal Horizons in North Carolina connected 485 of 525 contacted survivors to treatment, a 92% rate.10 Huntington connected approximately one-third of nearly 1,200 contacted survivors to treatment, the most conservatively measured rate in the field.11 These numbers use different definitions and different denominators, but none describe a model that sustains drug use without providing a pathway out. A leader who can cite local treatment connection rates has a direct counter to the enabling critique.
Familiarity Increases Support
Fifty-eight percent of city residents say they have heard little or nothing about overdose prevention work in their community.12 That number is an opportunity, not a problem. In Harris County, Texas, polling on mobile crisis teams showed that support jumped from 78% to 88% after residents learned more about the program.13 The BCHC survey found the same pattern for overdose prevention: first-person stories from people who had benefited from naloxone or follow-up services drove “nearly all the positive movement” toward stronger support.14 Video testimonials were especially effective.15
The practical implication: in both surveys where respondents received additional information about the programs, support increased rather than decreased.1314 That pattern suggests public education before launch may strengthen support, though the evidence comes from in-survey exposure, not from real-world public education campaigns. The BCHC survey recommended emphasizing “overdose prevention” rather than “harm reduction” as the operative frame. Voters are more likely to think about saving lives when they hear the first term, and more likely to think about enabling when they hear the second.16
Bipartisan Champions
Overdose response teams have visible Republican champions, which widens the model’s political base.
New Britain, Connecticut Mayor Erin Stewart, a Republican, set a public goal of reducing opioid deaths by 30% and celebrated when the city achieved a 51% decline.17 Dr. Rahul Gupta, former White House ONDCP Director, called Huntington’s program one that “should be developed as a model, not just for the state of West Virginia, but for the entire country.”18 In Colerain Township, Ohio, law enforcement is a formal partner on the Quick Response Team.19 In Huntington, law enforcement is a formal team member.20
No documented case of organized police union opposition to an overdose response team has appeared in the available evidence, a contrast with the union resistance that mobile crisis programs have faced in cities like Sacramento, where the police officers’ association president publicly opposed restructuring.26 The model does not trigger the policing debate. The fire captain is still running the call. The peer specialist is riding alongside the paramedic, not replacing anyone.
The BCHC survey tested which messages perform best. The “complete strategy” message, connecting short-term harm reduction to long-term solutions like treatment expansion, affordable housing, and jobs, was the most effective framing across nearly every demographic and geographic subgroup.21 The “bridge to recovery” message performed especially well with Hispanic/Latino residents and southeastern city residents.22 The “saving lives” message resonated most with Republicans and residents aged 50 to 64.23
The “Choice vs. Health” Split
The BCHC 2025 survey surfaced a division in how city residents understand drug use: about half see it primarily as a personal choice, and about half see it primarily as a health problem.24 Both groups still favor a public health approach to overdose prevention.25 But the “choice” voters are more susceptible to the enabling critique and more responsive to messaging that emphasizes treatment connection, accountability, and results rather than messaging that leads with compassion.
The Bottom Line: Eighty percent of voters support creating Quick Response Teams,1 and nearly eight in ten city residents favor a public health approach to overdose.3 The model draws bipartisan support with visible Republican champions.1718 The one political vulnerability that matters is the enabling critique, which more than a third of voters find “very convincing.”7 The counter is operational: treatment connection rates from Colerain (80%),9 Coastal Horizons (92%),10 and Huntington (30%)11 show a model that connects people to recovery, not one that sustains drug use. Familiarity is an asset: support increases when voters learn about the program,13 and first-person video testimonials drive the strongest gains.14 Leaders who invest in public education using the “overdose prevention” frame16 and the “complete strategy” message21 are positioning the program on the strongest available political ground.
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Safer Cities survey of 1,249 registered voters, conducted nationally in partnership with Data for Progress. “80% of voters support the creation of a Quick Response Team where they live.” Safer Cities internal polling data. ↩↩
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Safer Cities/Data for Progress survey. “This robust support spans party, race, gender, age, and educational attainment.” Safer Cities internal polling data. ↩
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Big Cities Health Coalition survey of 1,004 city residents, conducted March 2025 by Hart Research. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩↩
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BCHC/Hart Research 2024 and 2025 surveys. Two-to-one margin favoring health approach over criminal approach. BCHC noted “Polling from 2024 had similar findings.” https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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BCHC/Hart Research 2025. Naloxone, fentanyl test strips, and addiction medications received the highest comfort ratings among overdose prevention tools tested. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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Safer Cities survey of 1,704 registered voters nationally. “Two-thirds of voters — including most Democrats and most Republicans — agreed more with an approach that expands Narcan access.” Safer Cities internal polling data. ↩
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BCHC/Hart Research 2025. More than a third of city residents consider the argument that overdose prevention actions will “encourage drug use” in their neighborhoods to be “very convincing.” https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩↩
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Milwaukee Fire Captain Dave Polachowski, supervisor, Milwaukee Overdose Response Initiative (MORI). https://wisconsinexaminer.com/2023/05/30/perspectives-on-addiction-and-recovery-in-a-city-plagued-with-overdose-deaths/ ↩
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Assistant Fire Chief Will Mueller, Colerain Township, Ohio Quick Response Team. Program-reported data from 400+ overdose follow-ups, 2015-2019. “Gotten into recovery” likely means entered treatment, not sustained recovery; long-term outcome data not reported. https://jphmpdirect.com/quick-response-teams-lessons-learned-from-a-review-of-ohios-naloxone-plus-programs/ ↩↩
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Coastal Horizons Center, North Carolina. Program-reported: “Met with 525 overdose survivors and their loved ones over the first 3 years, and connected 485 individuals to treatment.” https://www.naco.org/resource/osc-port ↩↩
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Connie Priddy, RN, coordinator, Huntington Quick Response Team. 720 overdose survivors contacted, 216 entered treatment. https://kffhealthnews.org/news/article/west-virginia-opioid-overdoses-fourth-wave/ ↩↩
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BCHC/Hart Research 2025. 58% said they had heard “little or nothing” about overdose prevention in their city. Only 19% said they knew “a lot.” https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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Harris County, Texas polling on mobile crisis program (HART). Support jumped from 78% to 88% after residents learned more about the program. Referenced in Safer Cities Knowledge Graph, Mobile Crisis Teams section. ↩↩↩
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BCHC/Hart Research 2025. First-person stories drove “nearly all the positive movement” toward stronger support for overdose prevention actions. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩↩↩
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BCHC/Hart Research 2025. Video testimonials were particularly effective at strengthening support. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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BCHC/Hart Research 2025. Recommendation to use “overdose prevention” rather than “harm reduction.” Voters associate “overdose prevention” with saving lives and “harm reduction” with enabling. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩↩
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Mayor Erin Stewart (R), New Britain, Connecticut. “We set a goal in 2022 of reducing the death rate by 30%. To reduce it by 50% in two years is remarkable.” https://www.ems1.com/public-health/conn-city-sees-a-significant-drop-in-opioid-deaths ↩↩
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Dr. Rahul Gupta, former Director, White House Office of National Drug Control Policy. Huntington program “should be developed as a model, not just for the state of West Virginia, but for the entire country.” https://wvmetronews.com/2017/12/27/quick-response-team-seeks-to-break-the-overdose-cycle-in-huntington/ ↩↩
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Colerain Township Quick Response Team. Team: police officer + firefighter/paramedic + addiction counselor. DOJ BJA peer mentor site. https://www.ojp.gov/ncjrs/virtual-library/abstracts/quick-response-teams-interdisciplinary-overdose-response-and ↩
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Huntington Quick Response Team. Four-member model: paramedic + counselor + law enforcement + faith leader. https://faithhealth.org/huntington-quick-response-team/ ↩
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BCHC/Hart Research 2025. “Complete strategy” message was the top-performing framing across nearly every demographic and geographic subgroup tested. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩↩
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BCHC/Hart Research 2025. “Bridge to recovery” message performed especially well with Hispanic/Latino residents and southeastern city residents. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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BCHC/Hart Research 2025. “Saving lives” message resonated most with Republicans and residents aged 50 to 64. https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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BCHC/Hart Research 2025. “City residents are split: about half see drug use primarily as a personal choice, and close to half see it primarily as a health problem.” https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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BCHC/Hart Research 2025. “Still, even with that divide, most residents agree that cities should respond to drug addiction and overdoses with a public health approach, not a punitive one.” https://www.bigcitieshealth.org/overdose-prevention-messaging-2025/ ↩
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Tim Davis, president of the Sacramento Police Officers Association, argued that “our 911 dispatchers do an amazing job and are the perfect people to handle those in crisis” and that “it is imperative that 911 remain under the direction of the police department.” ↩
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KFF Tracking Poll, July 2023, “Substance Use Crisis and Accessing Treatment.” 29% of adults report personal/family opioid addiction (42% rural, 23% urban). 90% support addiction treatment centers in their community. 82% support making naloxone freely available. Bipartisan majorities across parties. https://www.kff.org/other/kff-tracking-poll-july-2023-substance-use-crisis-and-accessing-treatment/ ↩↩↩↩
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Pew Charitable Trusts, “Philadelphians’ Perspectives on the Opioid Crisis Are Shifting,” June 2025. 2,289 adults surveyed Jan-Mar 2025. 44% personally know someone with OUD (up from 31% in 2019). 51% recognize OUD as chronic health condition (up from 39% in 2019). 71% prioritize treatment over arrest. https://www.pew.org/en/research-and-analysis/issue-briefs/2025/06/philadelphians-perspectives-on-the-opioid-crisis-are-shifting ↩↩↩↩
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Safer Cities/Data for Progress poll, Harris County residents. 88% said overdose response units would be “effective” at “making Harris County safer.” Referenced in Overdose Response newsletter. ↩