- Durham’s new crisis response program launched this week and is “sending responders specifically trained to answer 911 calls for those having a mental health crisis,” WRAL’s Monica Casey reported. “The program has three parts. The Crisis Call Diversion pilot starts on Tuesday. Mental health clinicians will become part of Durham’s 911 call center. If a person or family member calls 911 for help with a mental health crisis, they can speak with a person who is specifically trained for these situations. The Community Response Team will hit the streets on Wednesday. Care Navigators, who connect people with help they need after the initial contact, start their work on Thursday.”
