For NBC News Los Angeles, Anthony Bautista reports on the LA Metro’s “new ambassador pilot program, [which] aims to improve issues related to security, cleanliness and accessibility for riders.” And, continuing the theme of excellent local news segments, Fox News Los Angeles’ Hal Eisner did a segment on the launch of the LA Metro ambassador program that quotes LA Supervisor Holly Mitchell on why these transit ambassadors are needed:
“Every one of my constituents has a different perception of what it takes for them to feel safe in a public space. We thought that by having an extra set of eyes in the system—unarmed and well trained—we can improve people’s perceptions of public safety without the unnecessary risks of over policing or enabling situations to escalate to violence.”