Dispatch

Cities Turning To Community Responder Teams To Help Police Focus On Higher-Priority Calls And Deliver “The Right Response At The Right Time.”

August 3, 2026 By mattferner
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Study: Austin’s Embedded 911 Clinicians Reduced Emergency Detentions By More Than 40 Percent, Arrests By Nearly 40 Percent

June 22, 2026 By mattferner
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Report: Three Keys To Successfully Integrating 911 And 988.

June 8, 2026 By mattferner
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Study: Embedding Mental Health Clinicians In 911 Centers Reduces Police Response To Some Calls, Frees Up Hundreds Of Police Officer Hours.

April 20, 2026 By mattferner
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Study: What St. Petersburg Learned From Its Mobile Crisis Response Team—Insights From Crisis Team, Police, And 911 Dispatch.

March 31, 2026 By mattferner
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Research: New NYC 911 Call Analysis Finds Most Calls Are Unrelated To Crime, And More Than 1 Million Calls Involve Behavioral And Mental Health Needs—A Strong “Opportunity To Expand Alternative First Response.”

March 24, 2026 By mattferner
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Report: National Standards For Building The Workforce Behind America’s Modern Crisis Response Systems.

March 9, 2026 By mattferner
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Street Medical Teams In Los Angeles Offer Long-acting, Injectable Antipsychotic Medication To Unhoused People Struggling With Mental Illness

February 16, 2026 By mattferner
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Study: Cities Are Building Safer Crisis Response Systems Through Integration Of 988 And 911. 

January 31, 2026 By mattferner
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More Cities Embedding Mental Health Experts Into 911 Dispatch Centers.

January 18, 2026 By mattferner
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